A3 Floor Cleaning Machines

One of our cleaning machine engineers attended a Primary School in Fishguard last week that had a fault with their Viper Fang 24T scrubber dryer . The school reported that the machine had stared smelling and leaking black streaks behind when in use. The school rely on this machine to provide a clean environment for the children who as you can image can cause quite a mess at times. Fishguard is a coastal town on the Welsh Pembrokeshire coast which is quite a remote yet beautiful area. A3 Machines clients stretch right across the country so its not unusual to find our engineers putting in some miles to resolve a machine issue. This is why we always take time to train our customers in the operation and maintenance of their machines when we are on-site, it also helps minimise downtime for the customers. Repairing a Viper Fang 24T Scrubber Dryer in Pembrokeshire It’s a good four-hour drive to Fishguard from our service centre in Market Drayton so we dispatched an engineer the followin...

Our service team received a call from a retailer in Bradford about a Viper AS5160 repair . It seems their scrubber dryer was not picking up dirty water from the floor effectively. If your familiar with scrubber dryers, you will realise that this is a major issue as it’s not practical for someone to follow up with a mop. The store was located in a Bradford retail park which was very popular with shoppers and at this time of the year with snow and rainwater to deal with they needed a Viper AS5160 Repair as soon as possible. The A3 Machines team fully understand the importance of keeping retail floors clean, not only does it provide a welcome atmosphere for customers but also that they meet the high levels of hygiene standards set by head office. Viper AS5160 Repair in Bradford An engineer was promptly assigned who aware that the problem most likely related to the vacuum side of the Viper AS5160 or floor squeegee ensured his service vehicle contained the relevant spare parts before...

As an authorised Viper Cleaning service centre we stock a comprehensive range of spare parts including the Viper Fang Recovery Hose which uses vacuum pressure to transfer dirty water picked up from the rubber squeegee blades at the back of the machine into the recovery tank. The hose is external to the main housing and can be prone to damage, and like any pressurised hose on a car engine, it will end up degrading over time and need replacing. As a result, our Engineers always make sure they carry a full set of hoses and seals for the Viper range of cleaning machines before setting off for the day. As you will find out below, this proved useful when our engineer called into a well-known department store in Liverpool who had previously reported that their floor cleaning machine was leaving dirty water on the floor. Floor Cleaning at a Large Department Store in Liverpool Located in the centre of the city of Liverpool our customer sold fashion and home goods laid out over several fl...

We recommend you have a Viper Fang Service carried out every year to ensure your floor cleaning machine is working at maximum efficiency; like a car there are a lot of moving parts in a scrubber dryer and with daily use wear and tear is inevitable. Some of the symptoms of a poorly serviced machine include reduced battery life, less effective floor cleaning action, leaks and dirty water being left on the floor. Our service also includes a Portable Appliance Test (PAT Test) that will highlight any electrical issues and confirm the machine is safe to use. Many of our customers take out a service contract when purchasing a machine or it is included in the contract which is quite common with rental agreements. We usually encourage our customers to take up the service option as we would rather keep our service team busy with the regular planning and carrying out service visits than responding to breakdown calls. An example of this being a Viper Fang Service we recently organised for a cus...

The owner of an independent retail store in Nottingham called us recently to report what he thought was a switch fault with their Viper Fang 20HD scrubber dryer. This machine has several rocker switches on the main panel that control various functions and they were unable to get any power to the water release and vacuum mechanisms. A3 Machines service floor cleaning machines for a wide range of customers from food manufacturers, large cleaning companies and retail chains right down to smaller independent shops. Quite often the machine has seen a lot of use which causes wear and tear and so like a car which has travelled a lot of miles it will develop the occasional fault. The store owner relied on the machine to keep the floors clean and maintain a presentable appearance for their customers and without being able to engage the water release or the vacuum to recover the water from the floor the machine was unusable. Diagnosing a Viper Fang 20HD Switch Fault Our engineer made th...

If your reading this post looking for a Viper Transaxle for your sports car, I’m afraid you have come to the wrong place, A3 Machines are specialists in the supply and maintenance of floor cleaning machines and the Viper in question was a Viper Fang 24T scrubber dryer.  We received a service call from the cleaning manager of a large retail store informing us of a drive issue they were experiencing with their floor cleaning machine. The T in Viper Fang 24T stands for traction and refers to the drive motor in the Viper Transaxle, given it was no longer worked was quite concerning as the company had only purchased the machine from us only a short time ago however it was still covered by the manufacturers warranty. Our engineers cover the whole country however in this instance, the store wasn’t too far away from our offices and was located in Birmingham in the Midlands . As one of the largest cities in the United Kingdom, Birmingham has a large array of shops and retailers and ou...

With up to 75 litres of dirty water on board the Viper Fang 24T scrubber dryer can cause quite a mess should the waste leak. The facilities manager of a large showroom in Barnsley experienced exactly this problem when they experienced a waste leak via the recovery tank drain hose and called us in to get it repaired. With a long industrial heritage that includes linen production and coal mining, this South Yorkshire town has always been busy and a recent re-generation scheme to rethink the town and promote its long history has helped its popularity and become a great location for all types of businesses. Assessing the Waste Leak Armed with spare parts for the machine we scheduled a call for one of our engineers to drop into the car showroom in Barnsley and repair the scrubber dryer. With the waste leak causing pools of dirty water on the floor the machine wasn’t in a usable condition and the customer was keen to have the machine operational again to maintain the floor the of the ...

We received a call recently from the manager of a large retail store in Boston, Lincolnshire to tell us that one of their cleaners had dislodged the suction rubbers  on their Viper Fang 24T scrubber dryer leading to a loss of suction.  We sent an engineer along to the store, in Boston , Lincolnshire to assess the damage, replace the clip with a new one and get the machine back to full operational capacity.  Not to be confused with its larger cousin in the United States, Boston is a small port town on the Lincolnshire coast where the local economy revolves around food production and transportation. Relacing Suction Rubbers on a Viper Fang 24T After loading his service vehicle with spares for the machines he had on his call list that day, our engineer made the journey over to Boston to repair the machine. The store needed to be kept clean at all times and keeping on top of the floors was a crucial part of this process. For this reason, the cleaners used a Viper Fa...

Recently we received a call from a packing company requesting assistance with their scrubber dryer which had stopped dispersing detergent onto the floor being cleaned. Potential causes for this could be a solenoid failure, pump failure, electrical issue, blocked hose or filter however we wouldn’t know for sure until an engineer had paid them a visit. The packaging facility was located in Telford , Shropshire which conveniently is only 16 miles from our base of operations in Market Drayton. Telford is actually a relatively new town, comprised of smaller industrial settlements that merged in the 1960’s and 70’s. The town is named after Thomas Telford, who you may recall is a famous an engineer that developed numerous rail and road projects that linked places in the area together. Scrubber Dryer Fault Finding With his service vehicle stocked with spare parts we sent one of our engineers to the company headquarters in Telford, to troubleshoot the machine and get it fully operational ...

It’s worth bearing in mind that here at A3 Machines we stock spare parts for current and past models of scrubber dryers from Fimap filters to the Viper Fang Battery Charger range. Retailing spare parts isn’t our primary business however our customers have maintenance contracts with us to service and repair a wide variety of floor cleaning hardware, so we need to ensure we have the parts available quickly to meet the SLA. If you’re looking for a spare part for a floor cleaning machine therefore it’s always worth giving us a call. Last month you may recall one of our customers who maintains the floors a supermarket in the old market town of Frome   in Somerset, got in touch to report that their scrubber dryer was not holding a charge. We sent down an engineer who after running multiple tests around the electrical system replaced the batteries which given their age were not keeping pace with demand. You can read this article via the following link: scrubber-dryer-battery-replaced-fr...

We recently took a call from a customer in Abergavenny who reported that their floor cleaning machine was leaking water when being used. Abergavenny is in the country of Monmouthshire and is affectionately known as the “gateway to Wales”. Situated on the English border it’s a popular destination for tourists and for those who like to shop the town has plenty of retail opportunities including the discount store operated by our customer. Determining the Source of the Leaking Water We sent one of our engineers out to Abergavenny to get a feel for the condition of the machine and isolate the source of the problem. The customer had informed us that the machine, a Viper Fang 20HD Pedestrian Scrubber Drier had been leaking water whenever it was powered on. This meant that the daily task of keeping the store clean and in keeping with company hygiene standards was made harder as instead of leaving the floor clean and dry it was leaving small puddles of water behind the machine. Our engi...

It’s always worth checking over your machine before requesting a call out as this can save you time and money. This was the case recently at a retail store in Grimsby , Lincolnshire where we were asked to attend in order to resolve a suction issue with their floor cleaning machine. Grimsby is a large port town on the North Sea coast known for its trade – a place where retailers can fit right in! Assessing the Cleaning Machine We sent one of our engineers on his way to the retail store in Grimsby, Lincolnshire to see what he could find out about the condition of the machine and if possible repair it on-site. The customer had reported to us that the machine, a Viper Fang 20HD Pedestrian Scrubber Drier was generating zero suction when being used. This meant that the daily clean to keep on top of dirt and scuffing could not take place as the machine would simply leave the dirty water on the floor and not extract it back into the recovery tank on the machine. Upon inspection of th...

The head of cleaning for a major retail store in Bristol , South West England contacted us to report that they had a damaged Karcher BR40/25 scrubber dryer that needed repairing. As a major city in the UK, Bristol boasts a large amount of retail stores many of which are our clients, so we are often in the area. Assessing the Karcher Damage One of our engineers left our headquarters in Shropshire to make the journey down to the Retail Store in Bristol to assess the damage to the floor cleaning machine they used. The store had company standards to meet and part of this was keeping the floors looking immaculate for customers. However, this task was made all the harder after their machine, a Karcher BR40/25 Battery Powered Scrubber Dryer had become accidentally damaged falling down a set of stairs leading from the back of the storage area onto the concrete floor of the yard outside. Upon first sight of the machine, our engineer could tell that this was not going to be an easy task. ...

The maintenance manager of a large retail store in the old market town of Frome , contacted us recently to report that their floor cleaning machine was cutting out after a mere 10 minutes of operation. In our experience this issue is usually caused by a faulty scrubber dryer battery and so we arranged for one our engineers to travel down to Somerset and find out if that was indeed the root cause. Located at the eastern edge of the Mendip hills, Frome it a lovely town that dates back to Roman times and is very popular with tourists, this demand has helped to sustain a healthily retail industry. Scrubber Dryer Battery Testing We sent one of our engineers down to Somerset to examine the machine and determine if the problem was indeed related to a faulty scrubber dryer battery. After giving the floor cleaning machine a once over, he discovered that one of the batteries in the machine was faulty and was simply not holding a charge. The machine in question was a Viper Fang 24 Battery Po...

The offices at A3 Machines take a variety of calls about different issues people face with their floor cleaning machines. In this instance, the customer called us to report that their Viper AS430B floor scrubber dryer was not charging and was also vibrating excessively during use. The machine was being used to clean the floors of a large food retailer in Bootle , Merseyside , just one of a number of large retailers that populate the town which is benefiting from a large regeneration plan. Viper AS430B Fault Finding We sent one of our engineers to assess the machine at the food store in Bootle who made regular use of the machine to keep the premises hygienic and welcoming for customers. Being a food retailer and part of a chain of 250 stores hygiene is very important to them and so have high standards to maintain including daily and spot floor cleaning. To meet those standards the store needed a reliable and impactful machine and their Viper AS430B battery operated scrubber drier ...

An existing customer contacted us from a discount retail Store in Manchester requesting our assistance with their floor scrubber dryer which had a perished vacuum tank seal resulting in a loss of suction and dirty water being left on the floor being cleaned. The seals on Scrubber Dryers need to be maintained or air will leak into the system causing it to loose pressure and reduce the effectiveness of the vacuum system which lifts soiled cleaning solution from the floor and deposits it in the recovery tank. As one of the UK’s most densely populated cities we often find ourselves in the area and have customers right across Greater Manchester including numerous Retailers, Car Showrooms and Restaurants. Replacing a Vacuum Tank Seal We sent one of our engineers along to take a look. After giving the floor cleaning machine a once over, he discovered that the rubber vacuum tank seal had basically perished with age and was not letting air into the system. Having dirty water being left on...

A new retail store belonging to a large chain of discount stores recently opened in Liverpool and prior to the opening they had purchased two new Viper floor cleaning machines from us for use in the store.  The new manager of the store wanted everything running well and had asked us to provide Viper Cleaning training to ensure the cleaning team were ready for the opening.  We normally suggest training when a new machine is delivered so its good to see the new store manager was on the ball.   Being one of the United Kingdom’s largest cities, Liverpool offers a rich variety of retailers for consumers to shop and this new store positioned in the L32 postcode area of Kirby was promising to be very popular. Providing Viper Cleaning Training One of our engineers took to the motorway to travel over to Liverpool to a large, new discount store to deliver the two new machines and provide Viper Cleaning training to the relevant members of staff.   As par...

A3 Machines cover the whole of the UK and this week one of our engineers attended a call out in Carlisle , Cumbria at a large retail store to attend to a Karcher B40C repair. The cleaning staff there had reported to us that their Karcher scrubber dryer was failing to deliver cleaning fluids to the floor which as you can imaging was an essential function for the machine. Carlisle is a large town 10-miles south of the Scottish border and serves the locals and commuters alike with a wide variety of shops and stores. Karcher B40C Repair Fault Finding We sent one of our engineers on the road north to the customers in a retail store in Carlisle. They could not make proper use of their floor cleaning machine and given then size of the stone it was imperative that the machine be up and running again as quickly as possible.  The machine was an essential weapon in their never ending battle to keep the floors of the store clean and present a good standard of cleanliness for the customer....

A member of the cleaning team at a large restaurant in Manchester discovered some exposed wires on their Victor Floor Polisher which was used to clean the stone floors there. The issue was escalated to the manager of the restaurant who immediately took the machine out of service and searched the internet looking for a solution. A3 Machines service and repair cleaning machines across the UK and so having found our website decided to contact us to see what the options were. With a population of half a million people the City of Manchester is a very busy place that's popular with tourists visiting it's many attractions and retailers; it also has a strong industrial base and features quite regularly on our engineers routing schedule. Repairing a Victor Floor Polisher As we already had an engineer in the area we were able to ask him to cal into on the restaurant and take a look; Victor machines have been manufactured for over seventy years so it's always possible that the...