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Showing posts with the label Carlisle

Planned Viper Fang Service at Carlisle Retail Store

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We recommend you have a Viper Fang Service carried out every year to ensure your floor cleaning machine is working at maximum efficiency; like a car there are a lot of moving parts in a scrubber dryer and with daily use wear and tear is inevitable. Some of the symptoms of a poorly serviced machine include reduced battery life, less effective floor cleaning action, leaks and dirty water being left on the floor. Our service also includes a Portable Appliance Test (PAT Test) that will highlight any electrical issues and confirm the machine is safe to use. Many of our customers take out a service contract when purchasing a machine or it is included in the contract which is quite common with rental agreements. We usually encourage our customers to take up the service option as we would rather keep our service team busy with the regular planning and carrying out service visits than responding to breakdown calls. An example of this being a Viper Fang Service we recently organised for a cus...

Karcher B40C Repair at Large Carlisle Retail Store

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A3 Machines cover the whole of the UK and this week one of our engineers attended a call out in Carlisle , Cumbria at a large retail store to attend to a Karcher B40C repair. The cleaning staff there had reported to us that their Karcher scrubber dryer was failing to deliver cleaning fluids to the floor which as you can imaging was an essential function for the machine. Carlisle is a large town 10-miles south of the Scottish border and serves the locals and commuters alike with a wide variety of shops and stores. Karcher B40C Repair Fault Finding We sent one of our engineers on the road north to the customers in a retail store in Carlisle. They could not make proper use of their floor cleaning machine and given then size of the stone it was imperative that the machine be up and running again as quickly as possible.  The machine was an essential weapon in their never ending battle to keep the floors of the store clean and present a good standard of cleanliness for the customer....

Viper Fang 24T Throttle Lever Repair at a Supermarket in Carlisle

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The goal of our team of A3 Engineers is to keep your cleaning team operational, normally this means making repair on-site however if that's not possible an alternative solution has to be found. One such alternative is to make a temporary repair to the machine as long it is still safe to operate. This was one such occasion where a call came in from a customer at a supermarket, informing us that the throttle lever was not working on their floor cleaning machine. The store was up in Carlisle , Cumbria , a city 10 miles south of the Scottish border. Repairing the Throttle Lever Control The machine in question was a Viper Fang 24T Scrubber Dryer; the throttle lever controls the forward and reverse movement of the machine and naturally if the throttle lever malfunctions the machine cannot be operated properly.  We already had an Engineer in the area visiting other customers at the time so we asked him to include the supermarket in his route and take a look at the machine.  ...