A3 Floor Cleaning Machines

For this callout, a customer contacted us from a large discount store in Blackburn to report their Viper Fang 20HD cleaning machine had a charging failure. With the machine failing to charge it was effectively inoperative and it was important we rectify the issue as they use the machine daily. The store was based in Blackburn , Lancashire , a large town in the county and a location often visited by our engineers due to the large number of retail customers we have there. Charging Failure Fault Finding Our engineer travelled north from our headquarters in Shropshire, to the discount retail store in Blackburn , Lancashire. Due to its size, the store had a lot of tiled floor space which needed to be maintained in the face of high customer footfall – which brings with it the usual signs of shoe treads and scuffing. In order to keep in line with store standards and merchandising, and to keep the store looking welcoming to customers, the management made the decision to purchase a Viper F...

One of our customers maintains a very large retail store in Blackburn and they contacted us recently regarding a traction issue with their floor cleaning machine which needed replacement Viper Fang 20 Parts. The customer reported to us that their machine was veering to one side when they attempted to push it forward. This was a serious problem for them as it made the machine unusable and therefore requested an on-site repair from one of our engineers. The store was based in Blackburn , Lancashire , a large town in the county, notable for its historical relevance in the wool industry and now the subject of large, well-funded high street renovation. Assessing the Cleaning Machine Our engineer travelled north from our headquarters in Shropshire, to the large retail store in Blackburn. Due to its size, the store had a lot of floor space which needed to be maintained on a daily basis due to high customer footfall which brings dirt into the store. In order to keep in line with store sta...