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Showing posts with the label Derbyshire

Viper AS5160 Charger Fault at Superstore in Buxton

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We received a call from a customer representing the cleaning staff at a superstore, regarding issues they were having with their Viper AS5160 floor cleaning machine. According to the customer, the fuse in the charger would occasionally blow during usage. The superstore was situated in Buxton , Derbyshire , in the heart of the peak district, attracting a decent number of tourists, bringing with them their custom in the local retail outlets, such as the Springs Shopping Centre . Fault Finding on a Viper AS5160 The cleaning staff in the superstore had to ensure that the floors were kept clean and kept free of any potential trip hazards to customers, so to make this task manageable, they used a Viper AS5160 Battery Operated Scrubber Dryer . The staff had reported that the fuse kept blowing out when the machine was being charged and it was, as far as they were concerned, a mystery as to why this was happening. Therefore, they decided to call us, and we were only too happy to send an engi...

Cleaning Machine Beyond Economical Repair at Derby Retail Store

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Sometimes we have a situation where it's just not cost effective to repair a machine. We call this “BER” i.e. Beyond Economical Repair. This was the case when one of our engineers visited a large discount retail store in Derby a week ago. Derby is situated on the River Derwent in Derbyshire. It is noted for its rich history, dating back to the Saxon era and its manufacturing hubs for the likes of Toyota and Rolls Royce, who opened their factory there in 1907. Assessing the Machine The call came into us from the head of cleaning operations in a large discount retailer that was experiencing a multitude of issues with their floor cleaning machine. As a large store in the city, it had a vast amount of floor space , which, as a result of regular customer foot fall and trolley traffic, needs consistent cleaning to meet store and hygiene standards. Thus, it was very important for the engineer to assess the machine and remedy the issue. It was revealed that the machine, a Viper Fang 2...