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Showing posts with the label Merseyside

Viper AS5160 Charger Connection Trouble at a Kirkby Supermarket

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It’s not uncommon for untrained users of the Viper AS5160 to have problems with the charger connection and recently we were asked to visit a supermarket in Kirkby , Merseyside where this had happened. On this occasion, the customer reported that their floor cleaning machine was not charging, despite the battery having been left on charge overnight. Our engineers are always on the move and with quite a few customers in the Liverpool area we were able to send an engineer round quite quickly to investigate. Investigating Viper AS5160 Charger Issue The supermarket urgently needed the machine up and running again, as cleaning the floors is a top priority in the premises to keep everything clean, presentable and hygienic for shoppers. The machine with which the staff were experiencing the problem was a Viper AS5160 walk behind scrubber dryer which is usually a very reliable bit of kit however with machines like these in constant use you can expect some wear and tear.  Upon arriva...
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The offices at A3 Machines take a variety of calls about different issues people face with their floor cleaning machines. In this instance, the customer called us to report that their Viper AS430B floor scrubber dryer was not charging and was also vibrating excessively during use. The machine was being used to clean the floors of a large food retailer in Bootle , Merseyside , just one of a number of large retailers that populate the town which is benefiting from a large regeneration plan. Viper AS430B Fault Finding We sent one of our engineers to assess the machine at the food store in Bootle who made regular use of the machine to keep the premises hygienic and welcoming for customers. Being a food retailer and part of a chain of 250 stores hygiene is very important to them and so have high standards to maintain including daily and spot floor cleaning. To meet those standards the store needed a reliable and impactful machine and their Viper AS430B battery operated scrubber drier ...

Overheating Scrubber Dryer Repaired at Merseyside Primary School

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The caretaker of a small primary school contacted our offices to arrange for an engineer to come and take a look at their overheating scrubber dryer which was cutting out during use.  The school itself was well within Merseyside , in the metropolitan area of St. Helen’s , where the 52 primary schools there consistently perform above the national average in terms of examination results.  We find scrubber dryers are fast becoming a popular choice for school floor cleaning where there is a requirement to do a thorough cleaning job across a large area with limited resources. Inspecting the Overheating Scrubber Dryer The call-out for our engineer involved him travelling north of our home base in Shropshire to the primary school in St. Helen’s, Merseyside, to inspect the overheating scrubber dryer that had been troubling the caretaker there in recent weeks.  The floors of the school would see the obvious build up of dirt and scuffing from the children in attendance and ...