A3 Floor Cleaning Machines

For this callout, a customer contacted us from a large discount store in Blackburn to report their Viper Fang 20HD cleaning machine had a charging failure. With the machine failing to charge it was effectively inoperative and it was important we rectify the issue as they use the machine daily. The store was based in Blackburn , Lancashire , a large town in the county and a location often visited by our engineers due to the large number of retail customers we have there. Charging Failure Fault Finding Our engineer travelled north from our headquarters in Shropshire, to the discount retail store in Blackburn , Lancashire. Due to its size, the store had a lot of tiled floor space which needed to be maintained in the face of high customer footfall – which brings with it the usual signs of shoe treads and scuffing. In order to keep in line with store standards and merchandising, and to keep the store looking welcoming to customers, the management made the decision to purchase a Viper F...