A3 Floor Cleaning Machines

Our office received a call from the manager of a large retail store to report that the water pump on their scrubber dryer kept cutting out. The retail store was in a Stockton-on-Tees retail park and with a healthy retail demand from the nearby towns needed their floor cleaning machine fully operational. Diagnosing the Water Pump Failure We sent one of our engineers to the retail store in Stockton-on-Tees to take a look at the problem and get the machine working at full capacity. As a popular store in the area it received high customer footfall resulting in the floors becoming soiled from shoe and trolley traffic. To maintain the store's standards and to ensure the floors remained clean and inviting to customers, the store used a Viper Fang 24T battery operated pedestrian scrubber drier . Without the water pump working reliably the soiled cleaning solution from the floor would be left on the floor and not deposited into the recovery tank as it should. Upon arrival, our enginee...

Our service team received a call from the head of cleaning at a retail store in Swansea who rang to report a problem with their Viper Fang battery which wasn’t holding a charge. Viper machines are very reliable and interestingly the machine had only covered 72 hours of operation and from our experience problems with batteries in new machines are quite a rare situation. Keen to diagnose the problem an engineer was sent down to South Wales to diagnose the problem and get the machine working again. Swansea is a busy city that originally developed out of the metal industry but now has a great deal of retail and office space recently becoming a base of operations for large corporations such as Amazon, Virgin Media and HSBC. Inspecting a Viper Fang Battery Armed with spares and a replacement machine our engineer made the trip to Swansea and met with the head of cleaning who was keen to get the machine back into operation. Retail stores have strict cleaning standards in order to keep...