A3 Floor Cleaning Machines

It’s always worth checking over your machine before requesting a call out as this can save you time and money. This was the case recently at a retail store in Grimsby , Lincolnshire where we were asked to attend in order to resolve a suction issue with their floor cleaning machine. Grimsby is a large port town on the North Sea coast known for its trade – a place where retailers can fit right in! Assessing the Cleaning Machine We sent one of our engineers on his way to the retail store in Grimsby, Lincolnshire to see what he could find out about the condition of the machine and if possible repair it on-site. The customer had reported to us that the machine, a Viper Fang 20HD Pedestrian Scrubber Drier was generating zero suction when being used. This meant that the daily clean to keep on top of dirt and scuffing could not take place as the machine would simply leave the dirty water on the floor and not extract it back into the recovery tank on the machine. Upon inspection of th...

Through a quick Google search, a customer at a breakfast cereal manufacturer found our website, and contacted our offices to arrange for an engineer to service their Viper Fang 28T floor cleaning machine. The manufacturer was situated in Crewe , Cheshire , an industrial town where manufacturing has been a central part of the town’s infrastructure and home to many well known brands including BAE, Bombardier and Bentley motors.  The breakfast cereal manufacturer in Crewe had got in touch with our offices after noticing that the performance of their machine had begun to become noticeably less efficient. Being a food manufacturer the floors of the complex needed to be kept clean at all times which also helps remove trip hazards for the staff and ensures they meet their strict hygiene controls. The machine in question was a Viper Fang 28T battery operated scrubber drier and had been purchased second hand and used on a daily basis since it was bought two years prior. In this time...

We took a call from a customer at a family run convenience store, complaining of a "catalogue of issues" with a second hand Viper Fang 24 scrubber dryer.  The store was situated in Manchester , one of the UK’s largest and most densely populated cities, so convenience stores provide a valuable service to locals and commuters alike. Servicing a Second Hand Viper Fang 24 The machine sounded in quite a bad state over the phone so armed with spare parts for a Viper Fang 24 our engineer hit the road and travelled north to Manchester to see just how bad this machine was and if it could be repaired.  On arrival it soon transpired that the family had purchased their machine from an unreliable source on the internet.  I'm sure they got a good deal but there are few guarantees with products on second hand sites like eBay or GumTree so I wouldn't recommend this approach.   The floors of the convenience store needed to be kept clean and hygienic for customers, so the fami...

A call came in from a customer at a retail store who was concerned about the performance of their floor cleaning machine, in particular the apparent loss of suction. According to the customer, the machine was failing to pick up dirty water from the floor. The retail store was in a highly populated area of North London and was in constant use cleaning the floors of the store so a remedy was needed as soon as possible. Finding the Loss of Suction One of the advantages of the scrubber dryers we sell is the cleaning solution is deployed, scrubbed into the floor and then extracted from the floor using suction in one smooth action which makes light work of cleaning any floor. Suction is generally provided by a separate vacuum motor however air leaking into the pipe work or through worn seals can reduce pressure leading to a loss of suction.  With these factors in mind our engineers packed his service vehicle with the relevant spares and made the trip to North London to get to the b...

Our service team recently responded to a call regarding a leaking Viper Fang 20HD scrubber dryer. The customer was from a Berkshire branch of “ Office Outlet ”, a supplier of office and stationery products with over 90 stores in the UK from Aberdeen to York (alphabetically speaking). The main fault they described was that the machine was leaking dirty water back on to the floor instead of extracting it back into the recovery tank. It sounded as though their machine needed some care and attention so one of our engineers was sent down to Berkshire to take a look. Fault Finding on a Leaking Viper Fang 20HD Our engineer made the trip to the Office Outlet in Berkshire to get their floor cleaning machine operational again. From the details given by the customer to our staff in the office, the engineer suspected that the leaking viper machine was simply in need of some maintenance, these machines get a lot of use and without regular attention problems can escalate. If you have ever been t...

A3 Machines fulfil floor cleaning machine service contracts for some very large organisations including British Telecom who have various locations throughout the UK. Our service contract which is fulfilled by our team of factory trained engineers includes on-site breakdown cover and preventative maintenance on all types and brands of cleaning and industrial equipment. It is designed to ensure the availability of your floor cleaning machinery so your cleaning schedules are un-interrupted. With a history that dates back to 1846 British Telecom has a huge infrastructure with a large number of facilities that need to be maintained. Planned maintenance visits reduce the number of breakdowns and we have a regular schedule worked out for the BT FM team to do this. Last week one of our engineers attended a BT’s site in Central London to carry out a service on a Viper Fang 24T battery powered scrubber dryer Viper Fang 24T Service Contracts Our engineer made the journey to the BT site i...