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Viper Fang 24T Throttle Lever Repair at a Supermarket in Carlisle

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The goal of our team of A3 Engineers is to keep your cleaning team operational, normally this means making repair on-site however if that's not possible an alternative solution has to be found. One such alternative is to make a temporary repair to the machine as long it is still safe to operate. This was one such occasion where a call came in from a customer at a supermarket, informing us that the throttle lever was not working on their floor cleaning machine. The store was up in Carlisle , Cumbria , a city 10 miles south of the Scottish border. Repairing the Throttle Lever Control The machine in question was a Viper Fang 24T Scrubber Dryer; the throttle lever controls the forward and reverse movement of the machine and naturally if the throttle lever malfunctions the machine cannot be operated properly.  We already had an Engineer in the area visiting other customers at the time so we asked him to include the supermarket in his route and take a look at the machine.  ...

White Spirit Leads to Scrubber Dryer Breakdown at Leek Retailer

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The following engineers report shows how the inappropriate use of white spirit resulted in the breakdown of a Viper Fang scrubber dryer and highlights how so many problems we encounter are down to user error.  It started with a call to our head office from one of our regular customers to report an issue they were having with their recently serviced Viper Fang floor cleaning machine.  The customer was based at a large retail store in Leek , Staffordshire , where  the unspoilt town centre provides multiple retail opportunities for businesses and customers alike. Diagnosing the Scrubber Dryer Breakdown One of our engineers set off for the retail store in Leek, Staffordshire, perplexed by how a machine that had been serviced a mere six weeks prior could be in need  of repair so quickly.  The machine was purchased new from A3 Machines three years ago and had always been serviced on a regular basis.  This was necessary, as the machine, a Viper Fang 24 battery ...