A3 Floor Cleaning Machines

We received a call from a customer representing the cleaning staff at a superstore, regarding issues they were having with their Viper AS5160 floor cleaning machine. According to the customer, the fuse in the charger would occasionally blow during usage. The superstore was situated in Buxton , Derbyshire , in the heart of the peak district, attracting a decent number of tourists, bringing with them their custom in the local retail outlets, such as the Springs Shopping Centre . Fault Finding on a Viper AS5160 The cleaning staff in the superstore had to ensure that the floors were kept clean and kept free of any potential trip hazards to customers, so to make this task manageable, they used a Viper AS5160 Battery Operated Scrubber Dryer . The staff had reported that the fuse kept blowing out when the machine was being charged and it was, as far as they were concerned, a mystery as to why this was happening. Therefore, they decided to call us, and we were only too happy to send an engi...

On this occasion our service team received a call from a representative of a retail store concerning an apparent charging fault with their Viper floor cleaning machine which was not charging. The store was based in Newcastle which I'm sure your aware is a large city situated on the River Tyne in Northumberland. Newcastle has a large retail industry, positioning ninth in the UK’s overall retail centre expenditure. It is home to numerous shopping centres and is home to a number of branches of the UK’s biggest department stores. Tracing the Charging Fault The fault which was clearly electrical could be related to any number of parts so our engineer stocked his vehicle with a spare machine and numerous replacement parts before setting off North to Newcastle. As a large store in the city, the staff responsible for cleaning in the store need to be wary of the soiling that can be left behind due to high customer footfall. It is thus important for the staff to keep on top of scuffs an...