Resolving a Suction Issue on a Viper Fang 20HD for a Grimsby Retailer
It’s always worth checking over your machine before requesting a call out as this can save you time and money. This was the case recently at a retail store in Grimsby , Lincolnshire where we were asked to attend in order to resolve a suction issue with their floor cleaning machine. Grimsby is a large port town on the North Sea coast known for its trade – a place where retailers can fit right in! Assessing the Cleaning Machine We sent one of our engineers on his way to the retail store in Grimsby, Lincolnshire to see what he could find out about the condition of the machine and if possible repair it on-site. The customer had reported to us that the machine, a Viper Fang 20HD Pedestrian Scrubber Drier was generating zero suction when being used. This meant that the daily clean to keep on top of dirt and scuffing could not take place as the machine would simply leave the dirty water on the floor and not extract it back into the recovery tank on the machine. Upon inspection of th...