A3 Floor Cleaning Machines

It’s worth bearing in mind that here at A3 Machines we stock spare parts for current and past models of scrubber dryers from Fimap filters to the Viper Fang Battery Charger range. Retailing spare parts isn’t our primary business however our customers have maintenance contracts with us to service and repair a wide variety of floor cleaning hardware, so we need to ensure we have the parts available quickly to meet the SLA. If you’re looking for a spare part for a floor cleaning machine therefore it’s always worth giving us a call. Last month you may recall one of our customers who maintains the floors a supermarket in the old market town of Frome   in Somerset, got in touch to report that their scrubber dryer was not holding a charge. We sent down an engineer who after running multiple tests around the electrical system replaced the batteries which given their age were not keeping pace with demand. You can read this article via the following link: scrubber-dryer-battery-replaced-fr...

It’s not uncommon for untrained users of the Viper AS5160 to have problems with the charger connection and recently we were asked to visit a supermarket in Kirkby , Merseyside where this had happened. On this occasion, the customer reported that their floor cleaning machine was not charging, despite the battery having been left on charge overnight. Our engineers are always on the move and with quite a few customers in the Liverpool area we were able to send an engineer round quite quickly to investigate. Investigating Viper AS5160 Charger Issue The supermarket urgently needed the machine up and running again, as cleaning the floors is a top priority in the premises to keep everything clean, presentable and hygienic for shoppers. The machine with which the staff were experiencing the problem was a Viper AS5160 walk behind scrubber dryer which is usually a very reliable bit of kit however with machines like these in constant use you can expect some wear and tear.  Upon arriva...

The offices at A3 Machines take a variety of calls about different issues people face with their floor cleaning machines. In this instance, the customer called us to report that their Viper AS430B floor scrubber dryer was not charging and was also vibrating excessively during use. The machine was being used to clean the floors of a large food retailer in Bootle , Merseyside , just one of a number of large retailers that populate the town which is benefiting from a large regeneration plan. Viper AS430B Fault Finding We sent one of our engineers to assess the machine at the food store in Bootle who made regular use of the machine to keep the premises hygienic and welcoming for customers. Being a food retailer and part of a chain of 250 stores hygiene is very important to them and so have high standards to maintain including daily and spot floor cleaning. To meet those standards the store needed a reliable and impactful machine and their Viper AS430B battery operated scrubber drier ...

A call came through to the service desk from a warehouse cleaning supervisor requesting a charger replacement for their Viper floor cleaning machine. The charger was making a loud noise when plugged in and the cleaning team were wary of using it. The warehouse was located in Letchworth , Hertfordshire . Letchworth Garden City, to give the place its full title, is notable for being one of the UK’s first cities to whose planning principles favoured the best elements of suburban and countryside architecture making it a very nice place to live and always a pleasure to visit. Replacement Viper Fang Charger The warehouse cleaning team were responsible for maintaining the floors and ensuring they were clean and free of trip or slip hazards, and they used a Viper Fang 24 battery-operated pedestrian scrubber drier to make the task manageable. According to the supervisor, the charger had been dropped by a member of staff resulting in damage to the unit and hence the loud noise it was now m...

The manager of a large multi-retail discount store contacted us to report an issue they were having with their Viper Fang 24 Battery which wasn't charging. The store was located in Leek , Staffordshire which is a relatively small town but thrives from tourism due to its access to the Peak District National Park. As such, its local retail industry is quite well established. The store has to keep up appearances, not only for the sake of their own internal standards but to keep the store looking good for customers as well. Being a multi-retail store, the footfall attracts a high level or regular customers who drag in dirt and more recently snow across the floor. To keep on top of this, the company owned a Viper Fang 24 Battery Operated Scrubber Drier , which we had been regularly serviced by ourselves since it was purchased five years ago. Assessing the Viper Fang 24 Battery Our engineer was dispatched to make the trip to the customer at a multi-retail store in Leek to repair th...

Our service team received a call from the head of cleaning at a retail store in Swansea who rang to report a problem with their Viper Fang battery which wasn’t holding a charge. Viper machines are very reliable and interestingly the machine had only covered 72 hours of operation and from our experience problems with batteries in new machines are quite a rare situation. Keen to diagnose the problem an engineer was sent down to South Wales to diagnose the problem and get the machine working again. Swansea is a busy city that originally developed out of the metal industry but now has a great deal of retail and office space recently becoming a base of operations for large corporations such as Amazon, Virgin Media and HSBC. Inspecting a Viper Fang Battery Armed with spares and a replacement machine our engineer made the trip to Swansea and met with the head of cleaning who was keen to get the machine back into operation. Retail stores have strict cleaning standards in order to keep...