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Showing posts with the label Staffordshire

Carpet Cleaning Demonstration at Stoke-on-Trent Doctors Surgery

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We were recently contacted by the practice manager or a Doctor’s Surgery in Stoke on Trent who wanted to get a quote for hiring or purchasing outright a suitable carpet cleaner. There’s only so much you can achieve with a vacuum and hiring a carpet cleaning company on a regular basis isn’t an efficient use of funds, so they were keen to explore other more effective options. Being a doctor’s surgery hygiene was an important factor, as was the ability to respond and clean up quickly after any unplanned events. Another factor that prompted the surgery to get in touch was the increasingly awful weather we have been experiencing which results in dirt becoming trodden into the flooring in the reception area and waiting room carpets. Prochem Galaxy Carpet Cleaner After reviewing the requirements and asking questions about the general environment and flooring we recommended the Prochem Galaxy Carpet Cleaner . The Galaxy is perfect for in-house cleaning as well as car valeting, spotting ...

Scrubber Dryer Solution Tank Descaling at Stoke Retailer

Once of our engineers reported back that a call we sent him on recently was caused by a severe build-up of Limescale and to resolve he had to run through a solution tank descaling procedure several times before the machine would dispense water onto the floor again. The call originated from a customer in Stoke-on-Trent who operate a discount store there; they reported that their Viper Fang 20 HD scrubber dryer would not dispense cleaning fluid onto the floor during operation and suspecting a mechanical fault requested an engineer attend and fix the problem. As we already had an engineer in the Stoke area, we were able to attend on the same day. Solution Tank Descaling a Viper Fang 20HD Our engineer called into the store in Stoke-on-Trent and started working on the machine to identify the cause. Our engineer soon discovered that the problem was due to an excessively large build-up of limescale inside the solution tank which was so bad that no water whatsoever was able to leave the...

Floor Cleaning Demonstration at Arnold Clark - Stafford

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A3 Machines were delighted to be invited to give a floor cleaning demonstration at the prestigious showroom of Arnold Clark in Stafford by the manager of their contract cleaning company. The showroom is approximately six years old and until recently was the largest car showroom in Europe, in fact at the time of writing they have 389 used cars for sale at the Stafford branch. Having previously asked all the relevant questions, e.g. type of floor, floor area etc, we were able to take along the most suitable machine for the job. We had been informed that although the showroom would be void of any vehicle when we arrived, it would normally be full of cars and therefore the machine would need to be able to manoeuvre between the vehicles. Viper Fang 24T Floor Cleaning Demonstration Based on the information given, we took along a Viper Fang 24T Battery Powered Scrubber Dryer , we have provided these machines to other car showrooms in the past and were confident it would be ideal. We a...

White Spirit Leads to Scrubber Dryer Breakdown at Leek Retailer

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The following engineers report shows how the inappropriate use of white spirit resulted in the breakdown of a Viper Fang scrubber dryer and highlights how so many problems we encounter are down to user error.  It started with a call to our head office from one of our regular customers to report an issue they were having with their recently serviced Viper Fang floor cleaning machine.  The customer was based at a large retail store in Leek , Staffordshire , where  the unspoilt town centre provides multiple retail opportunities for businesses and customers alike. Diagnosing the Scrubber Dryer Breakdown One of our engineers set off for the retail store in Leek, Staffordshire, perplexed by how a machine that had been serviced a mere six weeks prior could be in need  of repair so quickly.  The machine was purchased new from A3 Machines three years ago and had always been serviced on a regular basis.  This was necessary, as the machine, a Viper Fang 24 battery ...

Viper Fang 24 Battery Changed for Leek Retailer

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The manager of a large multi-retail discount store contacted us to report an issue they were having with their Viper Fang 24 Battery which wasn't charging. The store was located in Leek , Staffordshire which is a relatively small town but thrives from tourism due to its access to the Peak District National Park. As such, its local retail industry is quite well established. The store has to keep up appearances, not only for the sake of their own internal standards but to keep the store looking good for customers as well. Being a multi-retail store, the footfall attracts a high level or regular customers who drag in dirt and more recently snow across the floor. To keep on top of this, the company owned a Viper Fang 24 Battery Operated Scrubber Drier , which we had been regularly serviced by ourselves since it was purchased five years ago. Assessing the Viper Fang 24 Battery Our engineer was dispatched to make the trip to the customer at a multi-retail store in Leek to repair th...