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Showing posts with the label floor pads

Exhausted Scrubber Dryer Pads at Ipswich Grocery Store

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Knowing when to change your scrubber dryer pads is vital if you want to make sure you get the best value out of the pads whilst ensuring the floor is cleaned effectively. Recently a customer at an independent grocery store in Suffolk called us to request a call out to investigate what sounded like a “Clunking Noise” coming from their scrubber dryer. The store was located in Ipswich , a large town that dates back to the Romans with significant urban development and much demand for both national and independent retailers alike. Diagnosing the Problem After being contacted by the customer a call was routed into one of our Engineers schedules to see exactly what was causing the noise that the staff were experiencing when operating the floor cleaning machine. Being a Grocery Store, it was important to maintain a clean environment and keep the premises inviting for customers so having the machine in good working order was important to the business. The store owned a Viper Fang 24 scrubbe...

Scrubber Dryer Scratches Flooring at Oxford Retailer

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A member of our service team took a call from the store manager of a large discount store in Oxford to report that their Scrubber Dryer was scratching the floor. The machine was Viper Fang 20 and the perplexing thing was it had only been serviced six weeks prior so if anything it should be working perfectly. The discount store was located in the historic city of Oxford which is well known for it University and has become very popular with tourists. With a population of over 150,000 it also has a large retail industry where customers can find a multitude of places to shop including Broad Street, the Clarendon Shopping Centre, Conrnmarket Street as well as nearby retail parks. Scratching the Floor Issue The customer reported that their recently serviced floor cleaning machine was leaving scratch marks on the surface it was being used to clean. As a large store, you can imagine the large areas of floor space that needed to be kept clean each day following high volumes of customer fo...