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Showing posts with the label water tank

Planned Viper Fang Service at Carlisle Retail Store

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We recommend you have a Viper Fang Service carried out every year to ensure your floor cleaning machine is working at maximum efficiency; like a car there are a lot of moving parts in a scrubber dryer and with daily use wear and tear is inevitable. Some of the symptoms of a poorly serviced machine include reduced battery life, less effective floor cleaning action, leaks and dirty water being left on the floor. Our service also includes a Portable Appliance Test (PAT Test) that will highlight any electrical issues and confirm the machine is safe to use. Many of our customers take out a service contract when purchasing a machine or it is included in the contract which is quite common with rental agreements. We usually encourage our customers to take up the service option as we would rather keep our service team busy with the regular planning and carrying out service visits than responding to breakdown calls. An example of this being a Viper Fang Service we recently organised for a cus...

Karcher B40C Repair at Large Carlisle Retail Store

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A3 Machines cover the whole of the UK and this week one of our engineers attended a call out in Carlisle , Cumbria at a large retail store to attend to a Karcher B40C repair. The cleaning staff there had reported to us that their Karcher scrubber dryer was failing to deliver cleaning fluids to the floor which as you can imaging was an essential function for the machine. Carlisle is a large town 10-miles south of the Scottish border and serves the locals and commuters alike with a wide variety of shops and stores. Karcher B40C Repair Fault Finding We sent one of our engineers on the road north to the customers in a retail store in Carlisle. They could not make proper use of their floor cleaning machine and given then size of the stone it was imperative that the machine be up and running again as quickly as possible.  The machine was an essential weapon in their never ending battle to keep the floors of the store clean and present a good standard of cleanliness for the customer....
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We took a call from a customer at a family run convenience store, complaining of a "catalogue of issues" with a second hand Viper Fang 24 scrubber dryer.  The store was situated in Manchester , one of the UK’s largest and most densely populated cities, so convenience stores provide a valuable service to locals and commuters alike. Servicing a Second Hand Viper Fang 24 The machine sounded in quite a bad state over the phone so armed with spare parts for a Viper Fang 24 our engineer hit the road and travelled north to Manchester to see just how bad this machine was and if it could be repaired.  On arrival it soon transpired that the family had purchased their machine from an unreliable source on the internet.  I'm sure they got a good deal but there are few guarantees with products on second hand sites like eBay or GumTree so I wouldn't recommend this approach.   The floors of the convenience store needed to be kept clean and hygienic for customers, so the fami...

Repairing a Rug Doctor Mighty Pro Carpet Cleaner

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Here at A3 Machines we Retail, Lease, Hire, Repair and Service all types of floor cleaning machinery from large ride on machines down to small Carpet Cleaners such as in this case the Rug Doctor Mighty Pro . We also offer a full maintenance solution and on this occasion we received a call from a customer at a care home regarding their Rug Doctor carpet cleaning machine which they reported was failing to pump water.  The care home was located in the market town of  Boston , Lincolnshire  which sits on the edge of the Wash.  Boston is also a port town, with a local economy which thrives from the production of food; including vegetables and potatoes – and the logistics companies which deal with the transport of the food around the country. Assessing the Rug Doctor Our engineer made the journey to the care home in Boston, to see what he could do to get their Rug Doctor Mighty Pro working again. As the customer was based in a care home, the premises had a large amoun...