A3 Floor Cleaning Machines

Here are A3 Machines we understand the value of a long term customer relationship and do our upmost to ensure our customers receive the very best cleaning machine sales experience and after care we can provide. It's tricky of course to know if you have met their expectations so we find the best measure is a returning customer. On that note we received a call last week from the manager of a retail store cleaning team in South Wales who had decided it was time to purchase a brand-new floor cleaning machine. Having dealt with us before, we were top of their supplier list and they had already decided on which machine to purchase so there was no need to schedule in an on-site demonstration.  We walked through the purchase options over the phone (Lease/Outright Purchase - New Machine, Ex Demo Machine or Reconditioned) and we were able to send an engineer down to deliver the machine and provide on-site training soon after. The store was in Cardiff which has seen significant redevelopme...

A3 Machines recently received a call from a distribution warehouse in Telford who distribute refrigerated food for a well-known supermarket. Besides needing to keep the floor of the distribution center clean, they also had an issue with "puddles" of water forming in the pedestrian walkways caused by condensation from the cooling fans dripping down the metal roof supports onto the floor. Understanding the Floor Cleaning Requirements Many of these areas where the problem was occurring were in less accessible parts of the warehouse which were difficult to get close to using their current floor cleaning machine. This was health and safety concern for the company who for many years they had been using a rather dated scrubber dryer in the main area of the warehouse and relying on a mop and bucket to mop up the puddles. Ideally, they wanted a machine that would handle both tasks and a combination of events prompted the company to act. First their current machine was quite old ...

This was another occasion where, rather than being sent out to service or repair a machine, one of our engineers was sent to provide staff training. This time to provide Viper AS430B Training for a frozen food company located in Warrington , Cheshire . Warrington is close to Liverpool and Manchester and is connected to them by the M6, M62 and M56.  Warrington is also on the main west coast train line and a competitive local retail industry with high streets and retail parks offering variety for consumers. Viper AS430B Training At A3 machines, we would prefer machine users to prevent problems themselves by avoiding misuse and mistreatment of their cleaners, which is why we are always happy to offer comprehensive training on the correct use and maintenance of machines. Sometimes, when a store is newly opened, and they have hired an entirely new team, this fresh group of staff will need additional training from one of our engineers. This was the case with the frozen food store i...

Our service team recently responded to a call regarding a leaking Viper Fang 20HD scrubber dryer. The customer was from a Berkshire branch of “ Office Outlet ”, a supplier of office and stationery products with over 90 stores in the UK from Aberdeen to York (alphabetically speaking). The main fault they described was that the machine was leaking dirty water back on to the floor instead of extracting it back into the recovery tank. It sounded as though their machine needed some care and attention so one of our engineers was sent down to Berkshire to take a look. Fault Finding on a Leaking Viper Fang 20HD Our engineer made the trip to the Office Outlet in Berkshire to get their floor cleaning machine operational again. From the details given by the customer to our staff in the office, the engineer suspected that the leaking viper machine was simply in need of some maintenance, these machines get a lot of use and without regular attention problems can escalate. If you have ever been t...

The manager of a large multi-retail discount store contacted us to report an issue they were having with their Viper Fang 24 Battery which wasn't charging. The store was located in Leek , Staffordshire which is a relatively small town but thrives from tourism due to its access to the Peak District National Park. As such, its local retail industry is quite well established. The store has to keep up appearances, not only for the sake of their own internal standards but to keep the store looking good for customers as well. Being a multi-retail store, the footfall attracts a high level or regular customers who drag in dirt and more recently snow across the floor. To keep on top of this, the company owned a Viper Fang 24 Battery Operated Scrubber Drier , which we had been regularly serviced by ourselves since it was purchased five years ago. Assessing the Viper Fang 24 Battery Our engineer was dispatched to make the trip to the customer at a multi-retail store in Leek to repair th...

The Viper AS5160 Scrubber Drier is the latest version of the AS range made by Viper Cleaning who are a Danish company with a head office in Copenhagen and part of the Nilfisk group. They specialise in professional cleaning equipment with an aim is to exceed customer expectations with a range of reliable, easy-to-use and service friendly machines. Certainly their machines have proved very popular and we have a number of customers who have purchased this model and the AS510 that came before. The Viper range extends from small scale carpet cleaner’s right through to larger machines intended for retail or industrial purposes. Features and Benefits of the Viper AS5160 Scrubber Drier The Viper AS5160 is the latest version of this ergonomically designed medium-sized walk behind scrubber Drier; this makes it ideally suited for cleaning medium to large areas of flooring that see heavy traffic. The tank design is such that both the solution and recovery tanks are amalgamated into a single...