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Showing posts with the label blockage

Blocked Filter Resolved for Telford Packing Company

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Recently we received a call from a packing company requesting assistance with their scrubber dryer which had stopped dispersing detergent onto the floor being cleaned. Potential causes for this could be a solenoid failure, pump failure, electrical issue, blocked hose or filter however we wouldn’t know for sure until an engineer had paid them a visit. The packaging facility was located in Telford , Shropshire which conveniently is only 16 miles from our base of operations in Market Drayton. Telford is actually a relatively new town, comprised of smaller industrial settlements that merged in the 1960’s and 70’s. The town is named after Thomas Telford, who you may recall is a famous an engineer that developed numerous rail and road projects that linked places in the area together. Scrubber Dryer Fault Finding With his service vehicle stocked with spare parts we sent one of our engineers to the company headquarters in Telford, to troubleshoot the machine and get it fully operational ...

Replacement Viper AS5160 Manual for Northwich Retailer

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If you are looking for a Viper AS5160 manual then scroll further down this page where you will find a link; when your servicing and repairing a large variety of cleaning machines around the country you need access to numerous manuals and so we are building an on-line library. This came in handy recently when a retail store in Northwich contacted us to report that their scrubber dryer that was not recovering dirty water during cleans and wanted an Engineer to take a look as soon as possible. We were able to route an engineer who was coming back from a call in Warrington to the store and take a look, unfortunately however he did not have the Viper AS5160 manual with him, but he was able to access it via his iPad. Traditionally a market town, Northwich now has a population approaching 20,000 and so there is plenty of retail demand for smaller and larger retail stores who experience steady custom throughout the year. Viper AS5160 Service Call One of our engineers called into the...

Karcher B40C Repair at Large Carlisle Retail Store

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A3 Machines cover the whole of the UK and this week one of our engineers attended a call out in Carlisle , Cumbria at a large retail store to attend to a Karcher B40C repair. The cleaning staff there had reported to us that their Karcher scrubber dryer was failing to deliver cleaning fluids to the floor which as you can imaging was an essential function for the machine. Carlisle is a large town 10-miles south of the Scottish border and serves the locals and commuters alike with a wide variety of shops and stores. Karcher B40C Repair Fault Finding We sent one of our engineers on the road north to the customers in a retail store in Carlisle. They could not make proper use of their floor cleaning machine and given then size of the stone it was imperative that the machine be up and running again as quickly as possible.  The machine was an essential weapon in their never ending battle to keep the floors of the store clean and present a good standard of cleanliness for the customer....

Recovery Tank Blockage Resolved at Designer Retailer in Wellingborough

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Details below of a scrubber dryer problem we resolved recently that was caused by a recovery tank blockage. The customer at a designer retail store had reported that their floor cleaning machine was not extracting any water during the cleaning operation resulting in dirty water being left of the floor. The store was located in Wellingborough , Northamptonshire , around 11 miles from Northampton itself. The local retail industry in Wellingborough is concentrated in the Swansgate shopping centre, though there are numerous retail parks and supermarkets outside the city. Tracing the Root Cause Our engineer hit the road and made his way to the designer store in Wellingborough, to assess the nature of the problem that the customer was experiencing with their floor cleaning machine. As a designer store, the floor space needed to be kept in impeccable condition, to match the high-end nature of the clothing being sold there. To keep the vibe feeling exclusive and sophisticated, the company ...

Leaking Viper Fang 20HD Repair at Berkshire Stationers

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Our service team recently responded to a call regarding a leaking Viper Fang 20HD scrubber dryer. The customer was from a Berkshire branch of “ Office Outlet ”, a supplier of office and stationery products with over 90 stores in the UK from Aberdeen to York (alphabetically speaking). The main fault they described was that the machine was leaking dirty water back on to the floor instead of extracting it back into the recovery tank. It sounded as though their machine needed some care and attention so one of our engineers was sent down to Berkshire to take a look. Fault Finding on a Leaking Viper Fang 20HD Our engineer made the trip to the Office Outlet in Berkshire to get their floor cleaning machine operational again. From the details given by the customer to our staff in the office, the engineer suspected that the leaking viper machine was simply in need of some maintenance, these machines get a lot of use and without regular attention problems can escalate. If you have ever been t...

Replacing Viper Fang 20 Parts at Multi-Retail Store in Warrington

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We received a call from a representative at a large multi-retail store in Warrington who reported that their floor cleaning machine was no longer charging. We stock replacement Viper Fang 20 parts and we suspected the most likely cause was the charger. The store was situated in Warrington , Cheshire which is close in proximity to Liverpool and Manchester and has good connections via the M6, M62 and M56 making it a popular location for a retailers, with high streets and retail parks offering variety for consumers. Assessing the Machine Our engineer made the trip from our headquarters in Shropshire to Warrington, Cheshire, to assess the floor cleaning machine at a multi-retail store. He was tasked with figuring out why exactly the machine was no longer charging and making any necessary repairs. Upon arrival, our engineer was also informed that the machine, a Viper Fang 20 battery-powered walk-behind scrubber dryer , was no longer releasing any water. He first checked the filter...

Viper AS710R Serviced for Packaging Company in Telford

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Our service department received a service request for a  Viper AS710R from one of our customers at a packaging company in Telford , which is only twenty miles south of our base of operations in Market Drayton . Telford is a relatively new town, comprised of smaller industrial settlements that merged in the 1960’s and 70’s. The town is named after Thomas Telford , who was a civil engineer that developed many rail and road projects that linked places in the area together. These days, it is home to manufacturing sites of numerous Japanese industry giants such as Fujitsu, Nikon, Hitachi and Ricoh. Assessing the Machine Our engineer hit the road to travel the short distance to Telford, in order to assess the fault with their floor cleaning machine, which the customer reported was “not working as well as it had been”. As a packaging warehouse, lots of loose shreds and bits of plastic and other material that the staff work with would get scattered around the floor. Not to mention the...