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Showing posts with the label Repair

Viper Fang 24T Cleaning Machine Repaired at Fishguard Primary School

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One of our cleaning machine engineers attended a Primary School in Fishguard last week that had a fault with their Viper Fang 24T scrubber dryer . The school reported that the machine had stared smelling and leaking black streaks behind when in use. The school rely on this machine to provide a clean environment for the children who as you can image can cause quite a mess at times. Fishguard is a coastal town on the Welsh Pembrokeshire coast which is quite a remote yet beautiful area. A3 Machines clients stretch right across the country so its not unusual to find our engineers putting in some miles to resolve a machine issue. This is why we always take time to train our customers in the operation and maintenance of their machines when we are on-site, it also helps minimise downtime for the customers. Repairing a Viper Fang 24T Scrubber Dryer in Pembrokeshire It’s a good four-hour drive to Fishguard from our service centre in Market Drayton so we dispatched an engineer the followin...

Viper Fang Recovery Hose Replaced at Liverpool Department Store

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As an authorised Viper Cleaning service centre we stock a comprehensive range of spare parts including the Viper Fang Recovery Hose which uses vacuum pressure to transfer dirty water picked up from the rubber squeegee blades at the back of the machine into the recovery tank. The hose is external to the main housing and can be prone to damage, and like any pressurised hose on a car engine, it will end up degrading over time and need replacing. As a result, our Engineers always make sure they carry a full set of hoses and seals for the Viper range of cleaning machines before setting off for the day. As you will find out below, this proved useful when our engineer called into a well-known department store in Liverpool who had previously reported that their floor cleaning machine was leaving dirty water on the floor. Floor Cleaning at a Large Department Store in Liverpool Located in the centre of the city of Liverpool our customer sold fashion and home goods laid out over several fl...

Viper Fang Waste Leak Repair at Barnsley Car Showroom

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With up to 75 litres of dirty water on board the Viper Fang 24T scrubber dryer can cause quite a mess should the waste leak. The facilities manager of a large showroom in Barnsley experienced exactly this problem when they experienced a waste leak via the recovery tank drain hose and called us in to get it repaired. With a long industrial heritage that includes linen production and coal mining, this South Yorkshire town has always been busy and a recent re-generation scheme to rethink the town and promote its long history has helped its popularity and become a great location for all types of businesses. Assessing the Waste Leak Armed with spare parts for the machine we scheduled a call for one of our engineers to drop into the car showroom in Barnsley and repair the scrubber dryer. With the waste leak causing pools of dirty water on the floor the machine wasn’t in a usable condition and the customer was keen to have the machine operational again to maintain the floor the of the ...

Resolving a Suction Issue on a Viper Fang 20HD for a Grimsby Retailer

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It’s always worth checking over your machine before requesting a call out as this can save you time and money. This was the case recently at a retail store in Grimsby , Lincolnshire where we were asked to attend in order to resolve a suction issue with their floor cleaning machine. Grimsby is a large port town on the North Sea coast known for its trade – a place where retailers can fit right in! Assessing the Cleaning Machine We sent one of our engineers on his way to the retail store in Grimsby, Lincolnshire to see what he could find out about the condition of the machine and if possible repair it on-site. The customer had reported to us that the machine, a Viper Fang 20HD Pedestrian Scrubber Drier was generating zero suction when being used. This meant that the daily clean to keep on top of dirt and scuffing could not take place as the machine would simply leave the dirty water on the floor and not extract it back into the recovery tank on the machine. Upon inspection of th...

Victor Floor Polisher Repair at Manchester Restaurant

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A member of the cleaning team at a large restaurant in Manchester discovered some exposed wires on their Victor Floor Polisher which was used to clean the stone floors there. The issue was escalated to the manager of the restaurant who immediately took the machine out of service and searched the internet looking for a solution. A3 Machines service and repair cleaning machines across the UK and so having found our website decided to contact us to see what the options were. With a population of half a million people the City of Manchester is a very busy place that's popular with tourists visiting it's many attractions and retailers; it also has a strong industrial base and features quite regularly on our engineers routing schedule. Repairing a Victor Floor Polisher As we already had an engineer in the area we were able to ask him to cal into on the restaurant and take a look; Victor machines have been manufactured for over seventy years so it's always possible that the...

Damaged Waste Pipe Repaired at Cambridge Superstore

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The service team recently responded to a customer who reported that their floor cleaning machine had a damaged waste pipe. The machine was a Viper Fang 24T scrubber dryer which is a solid machine that’s difficult to damage in this way however the issue does render the machine unusable as waste water will be left on the floor. The superstore was located in Cambridge , Cambridgeshire famous for its university, which was founded in 1209 and ranks amongst the top five in the world. This also means Cambridge is a great place for retailers, as the City has a large local population enhanced by students and tourists. Assessing the Damaged Waste Pipe Armed with replacement parts our engineers made his way down to Cambridge to repair the damaged waste pipe and get the machine operational again. Being a superstore it had a very large floor area that needed regular cleaning and to keep on top of this the cleaning team used a Viper Fang 24 battery powered pedestrian scrubber dryer . The visit...

Multiple Viper Fang 24T Parts for Bucks Retailer

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We received a call from a retailer to find out about Viper Fang 24T Parts . It seems their floor cleaning machine had a number of notable faults which needed rectifying and so a full service visit was booked. The retail store was located in Buckinghamshire , a busy county that borders London and Oxfordshire and comprises of densely populated towns such as High Wycombe, Amersham and Chesham. This means lots of customers and potential business for local retailers and larger stores alike. Replacing Viper Fang 24T Parts Armed with spare Viper Fang 24T parts and a replacement machine our engineer made the journey to the retail store in Buckinghamshire. As a retail store in a busy area, the staff needed to ensure that the floors in the store were clean, not merely to keep things safe for customers, but also to maintain the floors in the face of scuffmarks and soiling from the high footfall the store receives. They were keen to get the machine operational again and should our Engineer not ...

Servicing a Viper Fang 24T at a Retail Store in Cambridge

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A large retail store had contacted us concerning their floor cleaning machine, which was malfunctioning and due a service. The store is located in the centre of Cambridge which is famous for its University and a very popular location for tourists resulting in the store being one of the busiest in the chain. An engineer was called out to inspect and service the machine making any repairs as necessary, carry out testing to ensure the machine was performing adequately again, and give advice to the cleaning staff at the store about regular maintenance. Assessing the Floor Cleaning Machine An engineer was sent to the retail store in Cambridge to inspect the machine and isolate the source of the problem. As a large store in the city, it had a vast area of tiled flooring , which, as a result of regular customer foot fall and trolley traffic, needs consistent cleaning to meet store and hygiene standards. Thus, it was very important for the engineer to assess the machine and remedy the is...

Viper Fang 24T Machine Repair at Discount Retailer in South Wales

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A large discount retail store had contacted us to see if reparations could be made to their Viper Fang 24T floor cleaning machine. The store is located in Port Talbot , Neath Port Talbot in South Wales. The town is notable for its steelworks, one of the largest of its kind in the world and did you know it will also be home to the world’s largest biomass power stations. Assessing the Machine Our engineer arrived at the large discount retail store in Port Talbot to isolate the source of the problem the customer was experiencing with their machine. As a large store in the town, it had a vast area of tiled flooring , which, because of regular customer foot fall and trolley traffic, needs consistent cleaning to meet store and hygiene standards. Thus, it was very important for the engineer to assess the machine and remedy the issue. The customer had informed our engineer that the machine was not working at all. He was also informed that there had been a large leak in the store recently...