Scrubber Dryer Scratches Flooring at Oxford Retailer
A member of our service team took a call from the store manager of a large discount store in Oxford to report that their Scrubber Dryer was scratching the floor. The machine was Viper Fang 20 and the perplexing thing was it had only been serviced six weeks prior so if anything it should be working perfectly. The discount store was located in the historic city of Oxford which is well known for it University and has become very popular with tourists. With a population of over 150,000 it also has a large retail industry where customers can find a multitude of places to shop including Broad Street, the Clarendon Shopping Centre, Conrnmarket Street as well as nearby retail parks. Scratching the Floor Issue The customer reported that their recently serviced floor cleaning machine was leaving scratch marks on the surface it was being used to clean. As a large store, you can imagine the large areas of floor space that needed to be kept clean each day following high volumes of customer fo...