Repairing Viper Fang 24T Charging Fault at Discount Retailer in Newcastle
On this occasion our service team received a call from a representative of a retail store concerning an apparent charging fault with their Viper floor cleaning machine which was not charging. The store was based in Newcastle which I'm sure your aware is a large city situated on the River Tyne in Northumberland. Newcastle has a large retail industry, positioning ninth in the UK’s overall retail centre expenditure. It is home to numerous shopping centres and is home to a number of branches of the UK’s biggest department stores. Tracing the Charging Fault The fault which was clearly electrical could be related to any number of parts so our engineer stocked his vehicle with a spare machine and numerous replacement parts before setting off North to Newcastle. As a large store in the city, the staff responsible for cleaning in the store need to be wary of the soiling that can be left behind due to high customer footfall. It is thus important for the staff to keep on top of scuffs an...