Posts

Servicing a Viper Fang 24T at a Retail Store in Cambridge

Image
A large retail store had contacted us concerning their floor cleaning machine, which was malfunctioning and due a service. The store is located in the centre of Cambridge which is famous for its University and a very popular location for tourists resulting in the store being one of the busiest in the chain. An engineer was called out to inspect and service the machine making any repairs as necessary, carry out testing to ensure the machine was performing adequately again, and give advice to the cleaning staff at the store about regular maintenance. Assessing the Floor Cleaning Machine An engineer was sent to the retail store in Cambridge to inspect the machine and isolate the source of the problem. As a large store in the city, it had a vast area of tiled flooring , which, as a result of regular customer foot fall and trolley traffic, needs consistent cleaning to meet store and hygiene standards. Thus, it was very important for the engineer to assess the machine and remedy the is...

Viper Fang 24T Machine Repair at Discount Retailer in South Wales

Image
A large discount retail store had contacted us to see if reparations could be made to their Viper Fang 24T floor cleaning machine. The store is located in Port Talbot , Neath Port Talbot in South Wales. The town is notable for its steelworks, one of the largest of its kind in the world and did you know it will also be home to the world’s largest biomass power stations. Assessing the Machine Our engineer arrived at the large discount retail store in Port Talbot to isolate the source of the problem the customer was experiencing with their machine. As a large store in the town, it had a vast area of tiled flooring , which, because of regular customer foot fall and trolley traffic, needs consistent cleaning to meet store and hygiene standards. Thus, it was very important for the engineer to assess the machine and remedy the issue. The customer had informed our engineer that the machine was not working at all. He was also informed that there had been a large leak in the store recently...

Prochem Polaris 800 Repair at Private Nursing Home in Wolverhampton

Image
We were contacted by a private nursing home in Wolverhampton in the West Midlands. They had seen our website and wondered whether or not we could advise them of a company who could perform machine repairs to their Prochem Polaris 800. They had contacted us as Wolverhampton isn’t that far from our head office in Soudley and we were very pleased to inform them that we had a number of mobile engineers who could perform repairs across the UK and would be more than happy to send the next available. Assessing the Machine An engineer was sent to the nursing home in Wolverhampton the very same day to inspect the machine and isolate the source of the problem. As a large private nursing home, the carpets see a lot of use, from the residents and staff to visitors who are constantly coming and going. Naturally, when dealing with elderly people afflicted with various illnesses, spillage and staining is quite common. As such, not just for presentation purposes, but also to meet hygiene st...

School Floor Cleaning Demonstration of a Viper AS380/15B in North London N14

Image
Recently we were asked to pop down to a Preparatory School in Southgate in North London to help a with the selection of the the right machine for School Floor Cleaning. Schools are always a pleasure to visit although normally quite hectic however this visit took place during the autumn half term holidays so we had the whole school to ourselves. Choosing the Right Floor Cleaning Machine Coming after a full term has ended was quite useful as we could clearly see the impact of two months of foot traffic which helped us get a better understanding of their requirements. The premises are in a two storey building consisting of a large dining hall/assembly hall, two offices and approximately fifteen classrooms. There are also a number of long corridors to take into consideration.   The floor in the hall is a concrete base with a vinyl floor covering. The corridors and classrooms are laminated. Because of high traffic areas around the school, the floor surfaces soon become very d...
Image
We were contacted by the head of the cleaning services department at a retail store in the market town of Wellingborough , Northamptonshire, an area with a long industrial heritage that dates back to the Iron Age. The town is located around 11 miles from Northampton itself and an A3 engineer was sent to the retail store to assess and repair a broken Viper Fang machine used in the routine floor cleaning within the store. Investigating and Repairing a Viper Fang Machine As a retail store, obviously the high turnout of customer footfall will over time scuff the floor. Not to mention the need to meet store and hygiene standards, regular use of the Viper Fang 24 pedestrian scrubber dryer is essential in keeping the hard floors clean. As a fully battery powered machine, the Viper Fang 24 eliminates the risks inherent when using wired machines, such as trip hazard instead making it easy to clean between aisles and stands used in retail stores. While it is a sturdy machine, on this occasi...

Viper Fang 24T Machine Hire for a Car Garage Showroom in Shrewsbury

Image
We were contacted by a renowned German car manufacturer regarding one of their showrooms located in an enterprise park in Shrewsbury , Shropshire, the birthplace of biologist Charles Darwin and quite close to our base of operations, also in Shropshire. The company were expecting a high-profile visitor to this particular showroom and wished to hire a machine to clean the showroom floor in preparation. Choosing the right cleaning machine It’s a large showroom that is used to display some very prestigious vehicles and so gets a lot of foot fall from customers, not to mention the odd rubber tyre. They also have a garage area where they do servicing, vehicle health checks, MOT’s and repairs however this machine was specifically for the showroom so was unlikely to encounter the heavy soiling you might expect in the garage area. The floors in the showroom itself were mainly Porcelain tiles although the reception and sales desk area was laid with laminate flooring . We therefore...

Servicing a Taski Carpet Cleaning machine for Birmingham Hygiene Services Company

Image
The head office of a hygiene services company contacted us to service of one of their industrial Taski Carpet Cleaning machines . The company operates throughout the UK and on this occasion we were called out to their site in Birmingham , West Midlands. We have a number of customers in Birmingham which makes sense for our line of work as it’s often referred to as the “Workshop of the World” for its history of cutting edge development in the sciences and industry and it’s the second largest city in the United Kingdom. Servicing and Maintenance of the Carpet Cleaner After receiving the call from the head office of the hygiene company, the engineer stocked his van with spares for the machine and arranged to carry out a full service the following day. The machine that the customer requested a service for was a Taski Aquamat 30 Deep Carpet Cleaner . It had been used routinely and, as expected from such heavy usage, had accumulated a decent amount of wear and tear. The engineer inspecte...