A3 Floor Cleaning Machines

A3 Machines fulfil floor cleaning machine service contracts for some very large organisations including British Telecom who have various locations throughout the UK. Our service contract which is fulfilled by our team of factory trained engineers includes on-site breakdown cover and preventative maintenance on all types and brands of cleaning and industrial equipment. It is designed to ensure the availability of your floor cleaning machinery so your cleaning schedules are un-interrupted. With a history that dates back to 1846 British Telecom has a huge infrastructure with a large number of facilities that need to be maintained. Planned maintenance visits reduce the number of breakdowns and we have a regular schedule worked out for the BT FM team to do this. Last week one of our engineers attended a BT’s site in Central London to carry out a service on a Viper Fang 24T battery powered scrubber dryer Viper Fang 24T Service Contracts Our engineer made the journey to the BT site i

We received a call from a retailer to find out about Viper Fang 24T Parts . It seems their floor cleaning machine had a number of notable faults which needed rectifying and so a full service visit was booked. The retail store was located in Buckinghamshire , a busy county that borders London and Oxfordshire and comprises of densely populated towns such as High Wycombe, Amersham and Chesham. This means lots of customers and potential business for local retailers and larger stores alike. Replacing Viper Fang 24T Parts Armed with spare Viper Fang 24T parts and a replacement machine our engineer made the journey to the retail store in Buckinghamshire. As a retail store in a busy area, the staff needed to ensure that the floors in the store were clean, not merely to keep things safe for customers, but also to maintain the floors in the face of scuffmarks and soiling from the high footfall the store receives. They were keen to get the machine operational again and should our Engineer not

Last week we received a call from a sports club in Shrewsbury about their ISAL PB106 Ride on Sweeper which had developed a fault. Normally our engineers hit the road in the early hours to get to jobs around the country at a decent time so one of them was treated to a lie that day as the sports club is only 15 minutes drive away from our headquarters. The club has a variety of facilities available however in this case the machine was in use primarily to keep their Tennis courts clean and with regular use and a very active events program they soon accumulate dirt and debris. The customer had mentioned that the ISAL PB106 had stopped sucking up any debris and so was now out of action. Assessing the Machine Our engineer made the short journey to the club to take a look at the machine and discuss the problem with the facilities manger. Upon inspection, our engineer had noticed that the motor that controls the vacuum/central brush was not working. To understand the problem further he

We were contacted recently by the Head of Housekeeping for a major hotel in Blackpool who needed help with their SC2000 Steam Cleaner. The machine was quite worryingly giving off a burning smell when it was being used and the staff were concerned it may not be safe to use. Blackpool as I’m sure you’re aware is a popular Lancashire seaside resort famous for being a hotspot for domestic tourism, as many British seaside towns are. As such, there is an abundance of hotels and guest houses of different grades and sizes with the most desirable situated along the seafront. With promises of bringing back sticks of Blackpool Rock and a Kiss Me Quick hat our engineer hit the road to travel from our base of operations in Shropshire up to the seaside town of Blackpool. Blackpool is generally a busy resort, from family holidays to stag and hen parties to pensioners making the journey for some seaside nostalgia – as such, the hotel industry plays a big part. Competition for hotel customers is hug

A member of our service team took a call from the store manager of a large discount store in Oxford to report that their Scrubber Dryer was scratching the floor. The machine was Viper Fang 20 and the perplexing thing was it had only been serviced six weeks prior so if anything it should be working perfectly. The discount store was located in the historic city of Oxford which is well known for it University and has become very popular with tourists. With a population of over 150,000 it also has a large retail industry where customers can find a multitude of places to shop including Broad Street, the Clarendon Shopping Centre, Conrnmarket Street as well as nearby retail parks. Scratching the Floor Issue The customer reported that their recently serviced floor cleaning machine was leaving scratch marks on the surface it was being used to clean. As a large store, you can imagine the large areas of floor space that needed to be kept clean each day following high volumes of customer fo

Our service team received a call from the head of cleaning at a retail store in Swansea who rang to report a problem with their Viper Fang battery which wasn’t holding a charge. Viper machines are very reliable and interestingly the machine had only covered 72 hours of operation and from our experience problems with batteries in new machines are quite a rare situation. Keen to diagnose the problem an engineer was sent down to South Wales to diagnose the problem and get the machine working again. Swansea is a busy city that originally developed out of the metal industry but now has a great deal of retail and office space recently becoming a base of operations for large corporations such as Amazon, Virgin Media and HSBC. Inspecting a Viper Fang Battery Armed with spares and a replacement machine our engineer made the trip to Swansea and met with the head of cleaning who was keen to get the machine back into operation. Retail stores have strict cleaning standards in order to keep

On this occasion our service team took a call from a customer at a car dealership who reported an issue with their Karcher B 40 scrubber dryer .  There was an issue with the roller brushes on the machine, which kept “falling out”; it was clearly a mechanical failure that would need a visit from one of our engineers to resolve.  The car dealership was situated in Nuneaton , Warwickshire , not too far away from our base of operations in Shropshire and easily reached via the new M6 Toll road. Due to its proximity to Birmingham and Coventry , Nuneaton is largely a commuter town and as such is an ideal location for retail outlets and car dealerships. Repairing a Karcher B 40 Stocked with spare Karcher B40 parts our engineer was dispatched to the car dealership in Nuneaton to assess the customer’s floor cleaning machine to resolve the problem which resulted in the motorised roller brushes becoming loose. The car dealership had large areas of tiled floor space which needed to be kep

One of our customers maintains a very large retail store in Blackburn and they contacted us recently regarding a traction issue with their floor cleaning machine which needed replacement Viper Fang 20 Parts. The customer reported to us that their machine was veering to one side when they attempted to push it forward. This was a serious problem for them as it made the machine unusable and therefore requested an on-site repair from one of our engineers. The store was based in Blackburn , Lancashire , a large town in the county, notable for its historical relevance in the wool industry and now the subject of large, well-funded high street renovation. Assessing the Cleaning Machine Our engineer travelled north from our headquarters in Shropshire, to the large retail store in Blackburn. Due to its size, the store had a lot of floor space which needed to be maintained on a daily basis due to high customer footfall which brings dirt into the store. In order to keep in line with store sta

Recently we received a service call from a retailer in North Wales about their Viper AS5160 floor cleaning machine . We were informed by the customer that their machine was leaking dirty water back onto the floor whenever they attempted to use it, which as you can imagine is far from ideal.  The store was located in Ruthin at the southern end of the Vale of Clwyd, which is an exceptionally beautiful part of Denbighshire . The town itself is split into an old and new town and is noted for rich history which dates back to pre-roman Celtic settlers. The town has a variety of monuments and structures including a castle which dates back to 1277 and attracts many tourists to the area, which of course means the local retail industry thrives too. Fault Finding on the Viper AS5160 Our engineer hit the road and made his way North West to the to the town of Ruthin, in order to repair the floor cleaning machine and get it operational again.   The retailer relied on the Viper AS5160 to maint

The A3 Machines service team recently took a call from a cleaning company who was contracted to clean the floors of a courier firm and needed assistance repairing a  Hako Scrubmaster B30 floor scrubber they had purchased to do the work.  There is a healthy market in 2nd hand cleaning machines, especially on eBay so should you find yourself in this position please do get in touch, in this case the problem they reported was that the brushes on the machine did not seem to be receiving any water. The courier site was situated in Banbury on the River Cherwell in Oxfordshire . In terms of the local economy, Banbury has a mixture of industries, but it fares particularly well in the food industry and we already support a number of companies in the local area. Assessing the Hako Scrubmaster B30 Our engineer made the journey to Banbury, Oxfordshire, to carry out an inspection and make repairs, if possible, to their floor cleaning machine at a firm of couriers. The flooring in the site

On this occasion our service team received a call from a representative of a retail store concerning an apparent charging fault with their Viper floor cleaning machine which was not charging. The store was based in Newcastle which I'm sure your aware is a large city situated on the River Tyne in Northumberland. Newcastle has a large retail industry, positioning ninth in the UK’s overall retail centre expenditure. It is home to numerous shopping centres and is home to a number of branches of the UK’s biggest department stores. Tracing the Charging Fault The fault which was clearly electrical could be related to any number of parts so our engineer stocked his vehicle with a spare machine and numerous replacement parts before setting off North to Newcastle. As a large store in the city, the staff responsible for cleaning in the store need to be wary of the soiling that can be left behind due to high customer footfall. It is thus important for the staff to keep on top of scuffs an

Here at A3 Machines we Retail, Lease, Hire, Repair and Service all types of floor cleaning machinery from large ride on machines down to small Carpet Cleaners such as in this case the Rug Doctor Mighty Pro . We also offer a full maintenance solution and on this occasion we received a call from a customer at a care home regarding their Rug Doctor carpet cleaning machine which they reported was failing to pump water.  The care home was located in the market town of  Boston , Lincolnshire  which sits on the edge of the Wash.  Boston is also a port town, with a local economy which thrives from the production of food; including vegetables and potatoes – and the logistics companies which deal with the transport of the food around the country. Assessing the Rug Doctor Our engineer made the journey to the care home in Boston, to see what he could do to get their Rug Doctor Mighty Pro working again. As the customer was based in a care home, the premises had a large amount of carpeted floor

The Nilfisk BA 530 battery operated scrubber drier is part of the Grey line BA range offered by Nilfisk and although now replaced by the BA 551 it is still very much in demand. Nilfisk are a Danish company, headquartered in Brøndby, Denmark and we find many customers looking to reduce environmental impact from cleaning actives appreciate the sustainable focus of Nilfisk . They aim to offer customers sustainable yet cost effective cleaning solutions that use less energy, water and detergents in order to lower the total cost of operation whilst maintaining effectiveness and productivity. The Nilfisk Grey line products are suited for cleaning office spaces, retail environments, schools and warehouses as well cleaning where hygiene and safety is of great importance such as Food & Beverage, Healthcare and Pharmaceutical industries. For the cleaning of very dirty, rugged and hot environments such as in agriculture and construction we recommend you take a look at their Blue line f